There’s no highfalutin talk coming from attorney Robert Kraft. He’s a self-proclaimed “slow talking, small town, country lawyer.” Although he practices in Dallas, which is not a small town, his mannerisms do resemble those of a country lawyers’. His use of truth in marketing has helped him to grow into a firm with 3 other attorneys and a total of 17 employees.
The tag line his firm has adopted, “You’ll find we’re easy to talk to” can be extended to include “easy to listen to.” Kraft’s articles are all geared towards his target market. One of his blogs, pissd.com, stands for Personal Injury, Social Security Disability. He says, “The title of this blog reflects my attitude toward those government agencies and insurance companies that routinely mistreat injured or disabled people.” In making such a statement, he positions himself as an advocate for the little people. An example of a post on pissd.com is Cell Phone Use in School Zones Still OK in One North Texas City. It talks about how cell phones in school zones have not yet been banned in Garland because of inaction on the part of the city government. The post is consistent with Kraft’s style which is to communicate clearly and to springboard off current events and news.
Prior to blogging Robert published articles and brochures on his website, kraftlaw.com. The articles include information about auto collisions, bankruptcy, and medical malpractice. It is Kraft’s intention to educate consumers through his content, which he disseminates through Facebook, Twitter, and Linkedin. He writes about things that are important to him, and views the resulting business as a bonus.
In addition to articles and brochures, Robert’s main website converts web visitors into clients with “trust factors.” One of his web pages features his employees, and the number of years they have been employed with him. One of his employees, Dot Gordon, has been working for him since 1971. What a statement! Other trust factors include a full web page of favorable client comments and a video in which Robert welcomes web visitors with a friendly Texas drawl.
The Kraft and Associates email newsletters, which are also cleverly positioned on kraftlaw.com, are effective for several reasons. First, they relate to current news within Kraft’s geographic service area. Furthermore, they offer free legal advice. Finally, they contain a “featured employee” which shows that the firm takes pride in its employees.
In summary, attorney Bob Kraft connects with his market through writing blog posts, articles, brochures, free booklets, and newsletters. He posts the content on multiple websites, and distributes it through email newsletters and social media. The reason for Kraft’s success is that he makes no pretenses. He writes for his audience in his own voice and on topics that he enjoys. His genuineness has paid off.
